FAQs

How long do balloons last indoors?
Most of our air-filled balloon designs can last week’s indoors! The lifespan of your balloons will depend on the environmental conditions of the space they are in. We cannot guarantee the lifespan of your balloons once safely delivered to you or picked up.  

How long do balloons last outdoors?
We can’t guarantee the lifespan of balloons outdoors as there are many contributing factors involved such as the heat, sun, wind, rain etc. 

Are your balloons environmentally friendly? 
Yes! Our balloons are 100% biodegradable. Foil balloons are not biodegradable but can be recycled. 

Do your prices include the removal of your balloon decor? 
No but takedown can be added to your order. Please let us know when booking if take down is preferred. Additionally, if you rent our backdrops takedown will be required. 

How far in advance should I book you? 
The sooner the better! We book up quickly!  We absolutely hate saying no to our clients but limit ourselves on our availability to insure we can give our clients 100%. 

What is your cancellation policy? 
Once you book with us that time slot is reserved and materials are ordered for your event. If cancellation is needed we will issue you a credit for future events only. As soon you know of a possible date change/cancellation let us know as soon as possible so we can do our best to accommodate you. 

What if I want to change the colors I originally ordered? 
We get it - choosing colors is hard but we are here to help! We need your finalized color choices as soon as you book. If you are unsure of colors let us know and we can hold off on placing your balloon order but we will have to have your final color choice at least 3 weeks out from event date.